Delivery

UK Deliveries

Our items are delivered, depending on the destination, size and weight, by the couriers or Royal Mail.

Delivery cost is calculated at the checkout and varies according to the size, weight and destination.

We anticipate to dispatch all the stock items, ordered before 10.30AM the same working day. Our standard delivery time is 2-5 days depending on the destination.

If you need any item delivered ASAP, please call or email us before placing your order.

Our lead time for out of stock items is 10-15 working days from the receipt of the order although this is often shorter and in some rare cases, longer. If your ordered item is out of stock, we will inform you about the availability and the delivery schedule.

Overseas orders

If you would like to order our products to be delivered outside the UK, please note the following;

Our shopping cart will calculate the cost of shipping to your destination. If your country or destination is not displayed, please contact us for the shipping details before placing your order.

The cost of overseas shipping can sometimes be high but this varies according to destination and the size + weight of the items purchased. All our shipments have a tracking number which is needed to ensure that the items have been delivered and to the correct address.

The delivery time to overseas destinations vary and we cannot guarantee a specific delivery date. All orders however are treated in the same manner and the goods are dispatched without a delay. We will provide tracking details to your order so the shipping process can be followed up.

Order tracking

When your items are dispatched, we will send you a courier or Royal mail parcel tracking number. If you have paid with PayPal, tracking details will be sent to your email you used when paying.

Some orders which are sent by the standard post do not have a tracking number.

If you have lost or not received your tracking number, please contact us and we will find it for you.

Please follow the links below to track your item;

Courier deliveries;        interparcel

 

Royal mail deliveries;       royalmaillogo